Thank you Tarym!
What a delightful, enthusiastic, motivated, professional, knowledgeable and well-presented young lady. How refreshing.
I will be delighted to recommend Harcourts to potential customers.
Tracey-Lea, Property Investor
We have found the service provided by Tarym excellent, to this point. We have been very impressed by her level of professionalism.
The whole process from our first meeting, through the photography process and the open house has been seamless.
I would recommend Harcourts and in particular Tarym to any of my friends or family.
Jason & Jaclyn, Property Investors.
We felt your office needed to know just how wonderful a person Tarym Coghlan-Hardy is to deal with; her friendliness and professionalism.
We are in the difficult position of looking for a rental property in the Hills area whilst still living in Tasmania. We are moving has Craig has gained employment in Sydney.
This has been a very stressful endeavour with several months of chasing other agents in an effort to talk to anyone about trying to lease a property. Last week we found what we were pretty sure was our dream home, in the perfect area. Tarym took our call, was always responsive, terrific communication, gave excellent advice, fantastic customer service and we were accepted for our home! She understood our difficulties of my husband needing to work around work hours to view the home without it being a weekend where he would be back in Tasmania. Fortunately myself and our daughters were in Sydney for a day and a half last week, hours after the open home my husband had attended, and when we were advised less than 24 hours after the open home we had been accepted, offered to sign the contract at the house so myself and our daughters could go through it. We just loved it and we are all feeling much less stressed!
Her customer service is second to none.
Thank you Tarym!
We would like to take this opportunity to thank you for your welcomed assistance to us in ensuring we gain every success in our investment portfolio.
I am impressed with your promptness and professionalism. There has never been a moment of procrastination at your side and more importantly you are always willing to sprint the extra mile! I should also add that your industry contact is highly competent and reliable.
Your service is by far, over and above anything we have experienced elsewhere in the real estate market. You’re a pleasure to deal with and we would be happy to recommend your services to any prospective clients.
I trust Harcourts recognizes the value that you provide and hope that you will remain our Property manager for many years to come.
Last but not least, you are doing a terrific job!!
Ellie & Lawrence
To The Rental Staff At Harcourts...
Hi to all i just wanted to say i found a house with Starr Realestate, but the reason for this e-mail is that i wanted to express many thanks for the personal customer service i was give by that office especially Tarym, girl you are worth more money the way you handle yourself in helping me was just amazing its a pity that we couldnt be renting through you but thats how it is. Once again i would always recommend you to anyone looking to rent or buy, Harcourts will be my first choice if and when that day comes around for me so so many thanks
Stan - Potential Tenant
Its so good and relieving to work with a Real Estate Agent that knows what they are doing.My property manager l is always there and has the answers when I question the team on any matter regarding property management. One less thing too worry about. I’m am so glad that we have chosen Harcourt's to sell our property 18 months ago and manage my son's property now.
Thank you again and again.
Mrs Sezgin, Hills Area Landlord
This email is to bring to your attention and
acknowledge Tarym, who would be the nicest agent I have ever dealt
with i.e her professionalism from beginning to end - starting with
excepting my call (not common with most agents) to answering all questions
without making one feel like she was in a hurry to catch a plane. I would do business
with her anytime & would also encourage family & friends to do the
Lois, Prospective Tenant
Kate and her team at Harcourts have been nothing short of professional and helpful on every level of the rental process. A recent move to Perth required a quick rental of our Northmead property and Kate's team did this with ease, taking the stress out of the process for us. Thank you all for allowing us to leave the state with the peace of mind in knowing that our home is in good hands.
Michael and Sarah Aboumelhem
My husband and I , along with our 2 young children, were in need of new accommodation , in quite a short timeframe- which was incredibly stressful. We visited our ideal property, and it has been a dream process ever since. Tarym is so wonderful to deal with. She has made the experience in moving so simple, and truly made us feel that we were her top priority. Her response time replying to phone calls and emails has been so incredibly quick, and she has kept us informed every step of the way. Certainly the easiest , stress free part of our move, we cannot wait to get into our new house.
Thanks Tarym, thanks Harcourts!
Allison, Castle Hill
We have found the girls at Harcourts to be extremely professional and
capable. Harcourts found us a suitable tenant within days of being on the
market. I have faith in their ability to maintain and manage our property to
B & D Gill, Investors, Baulkham Hills
Our experience with Tarym as our leasing specialist was professional and
efficient. Tarym was extremely helpful with the whole process from our initial
home open inspection through to our application and processing of this. It was
a stressful time for us as a family as we had limited time to secure a rental
property prior to my husband and I flying out overseas for a 3wk vacation. Any
questions that we had I didn’t hesitate to contact Tarym to discuss and if she
was not available her return call was always prompt and still is.
D Staporek, Current Tenant, Baulkham Hills
My experience with with Harcourts has been nothing but pleasant, effective and efficient. I receive regular updates on the property – and not just when things needed to be fixed or done. However, when they do, I can always expect full communication and prompt service. I was used to a competent Property Manager when one of your sales people took care of my property in his previous company and role, however this soon changed when he left – communication was reduced to a minimum, and it was difficult to even contact the new Property Manager for any response. It was a refreshing change to again be confident in my Property Managers I was recommended to your team. In addition to the Property Management services, Kate Towerton has ensured that I am aware of the services and advice she is able to provide prior to purchasing a property, and I have been in close contact with her regarding buying another property. All in all, I can highly recommend Harcourts (and I have – I referred my father to transfer the management of his investment property across to Harcourts). Please keep up the service level and your good work. Many thanks.
Paul Chang, Investor
Moving from Newcastle to Sydney for a job opportunity meant needing to find a quality family home to rent in a fairly short space of time. Tarym and Harcourts were extremely helpful in keeping us up to date as new properties came onto the market, processing our application, and being very quick to get back to us where we had any queries. Having had some bad customer service experiences with real estate agents in the past made us appreciate the friendly & professional service at Harcourts even more!
Luke & Ximena Bailey.
I am writing to inform you of our wonderful experience with your company and mostly with Tarym Coghlan-Hardy. From the minute I met Tarym at the viewing of the property we we were treated with respect, dedication and the utmost of care.
Upon application Tarym was in contact with myself and my partner during the entire process and because of this I feel we were able to do whatever possible to secure the property of our dreams.
Throughout our long search to find the perfect property we found it extremely rare to come across the type of enthusiasm, care and warmth that Tarym exudes which makes us even more grateful have chosen Harcourts Hills Realty for our property.
We wish to thank Harcourts and Tarym Coghlan-Hardy for such a wonderful beginning and we look forward to a fabulous future renting one of Harcourts properties.
F Mason & M Coates, Current Tenants, Castle Hill
Hi , I just wanted to let you know, since you have taken over managing my property at Railway St, I am so happy with your prompt response, to any issue . With my previous Real Estate everything was just too hard, and I had to push them to action anything. I would recommend your company to everybody.
Kind Regards, Rob Forster, Multiple Property Owner
Tarym Coghlan-Hardy is an extremely professional, personable and helpful leasing specialist from Harcourts. Since the time we have rented our unit we have found Tarym to be highly accessible to answer our queries and resolve issues to our satisfaction. With one of the issues we faced with repair work in the unit and the way Tarym handled the whole thing. We can say without any doubts that Tarym not only knows the technical side of her work but she also knows everything else which makes renting a good experience for the Tenants.
M & M Rangani, Current Tenants, Macquarie Park
I have really enjoyed the customer service experience that has so far been provided from Harcourts. The ladies that have been handling my properly have been fantastic and are an asset to your company. I have constantly been contacted and kept up to date throughout the entire process and coming over from a different agency in the same area, the level of service has been somewhat refreshing.My fiancé and I recently purchased the property through a different agent and we decided to have the same agent manage the unit for us. A month had gone by and the property was still vacant. I would constantly chase this up but my calls were being avoided; I would be given a bunch of excuses and empty promises. I decided enough was enough and I would seek a different agent to manage the property. A friend of mine had mentioned Harcourts in Castle Hill so I thought I would give them a call. I received a call back from Kate the PM Director directly within 10 minutes and by the next day, the property was back on the market with scheduled open house and viewing times. The property management team have been in constant contact with us since and have kept us updated during this process. They have been extremely helpful and professional and are an asset to your organisation. As such, I will definitely be recommending Harcourts to our friends and family.Great customer service! Very professional and helpful and overall a great experience! Thanks Kate.
Michael El Safadi & Rana Moussa, Castle Hill Property Investors
I just wanted to thank you for your help with leasing our property. We request you to pass on our special thanks to Kate. Our dealings with Kate in the last few weeks have been nothing short of excellent. Her personal manner, professionalism, punctuality and reliability have made Kate an absolute pleasure to deal with, and we have only praise for her work ethic in every respect. We would personally like to thank all the property management staff at Harcourts for their hard work and commitment to achieving our desired outcome, and for making our leasing experience easy and successful in such a short span of time. Kate is a trustworthy agent who is very approachable and helpful. She has gone the great lengths to ensure we have a positive outcome and has got us a secure tenant for our home. We look forward to our continuing relationship with Kate and the Harcourts property management team. With sincere thanks,
Manoorie & Manu, Kellyville Property Owners
I am a new tenant who is residing in a rental home is Castle Hill, and
felt it was necessary to share some of my experiences while dealing with your
property management personnel.
My property manager has not only showed outstanding customer service skills, but also proved how a standard leasing service can become a swift and hassle free transaction by expediting the whole process through her fantastic work ethic and customer focus; the whole process literally took 24 hours from application being sent to agreement and document preparation - to me that spells an eagerness to please the tenant/landlord, great work ethic and tremendous customer service; one of the smoothest transactions I have experienced, if not the best, in a very long time! Thank you for having her on your team and I hope you can recognise these great interpersonal characteristics of Rosa as no doubt she must be doing exactly the same across the board with her other clients.
I continue to look
forward to dealing with Harcourts on a regular basis - they truly have created an
unique and positive reputation for Harcourts!
Please feel free to contact me at anytime with regards to this correspondence.
Many thanks Tarym, and I would love to hear from you with property updates I must say, you have changed my perception of Property Managers, the experience over the last few weeks has been an eye opener, but you have shown that there are Property Managers that are professional AND polite.
Melissa Mitchell, prospective tenant
I just wanted to extend a huge thank you and congratulate you & your team on the way you have handled the management of my two properties. Your team and organisation represent the best service and experience I have ever encountered across my investment portfolio, both in Sydney and other parts of the country. Through dealings in relation to the numerous investment properties I have owned locally I have dealt with several Real Estate Offices in the Hills District and your team is by far the stand out agent in the area. The initial initiative and foresight by the sales team to drop a business card to a painter that was working on one of these properties, while driving past, highlights the fact that your team is thinking outside the box. The superior service, in this instance offered by Kate, does, in fact, set you well apart from your colleagues No-one, and I mean no-one even comes close to you guys when it comes to service and professionalism. You obviously have a great team and an even better business.
Brian Head, Multiple Property Owner
I have 2 properties with Harcourts that I am renting out. My sister
dealt with the first property as it is owned by both of us. The second property
which settled one month ago is owned only by me. I got in touch with Harcourts
over the phone and Kate the PM Director made the effort of coming into the city
to meet with me to walk me through benefits of being with Harcourts and change
in legislation. Settlement went ahead smoothly, Harcourts had an open home the
next day and had tenants moved in within a few days. This included getting an
addition $20 more than what was desired per week rent. I would recommend Kate
& her team to anyone.
Andrew McRae, Multiple Property Investor
The biggest difference between Harcourts and our previous agent is customer service. We always receive immediate responses via email or phone call from Kate. The service is always friendly and efficient. Harcourts also perform regular inspections which our previous agent did not and Harcourts built a relationship with our tenants and the tenants have since extended their lease. I believe the experience and knowledge of the staff at Harcourts has helped secure tenants in our investment property. Thanks
Laura Smith, Baulkham Hills Property Investor
To Kate, I would like to mention.....That was a great result and with only one open house!! Thanks again for your efforts and professionalism.
Allan Tagliaferro, Baulkham Hills Property Investor
I just wanted to say thank you so much for your help this morning. It was nice to deal with such a friendly, communicative and honest agent and I hope that if something else suitable pops up with your office you will keep me in mind with my application in your hands already. All the best.
Sue Saad – Potential Tenant
The Property Management Team’s (Baulkham Hills) level of service an
professionalism in the short time I have been dealing with her - stands well
above other local agents I have had dealings with.
Ben Schulze, Castle Hill.
My Property Manager has been extremely helpful and her communication timely with the leasing of my unit. She is very professional and I am very happy with the communication I have received and the performance of the team.
Ms C Wilson. Northmead Investor.
“Thank you, I am very impressed. I have never had an agent look after my property or keep me informed as well as you do.”
Kim Hampson, Landlord
"I would highly recommend to anyone looking for a Property Manager to contact Harcourts Property Management Group and speak with Kate Towerton. Kate is very efficient, organised and always responds back within the same day. I feel comfortable speaking with Kate with any concerns. Kate is open and honest when it comes to reviewing the rent or information about the current rental market. Kate and the team should be congratulated on their success and I wish them all the very best in the future" Regards,
Barbara Burstall Property Investor - Bundaberg QLD